My experience is even worse. I lost my BAT that was ALREADY in my verified Uphold account. Now the account is treated as a fresh one, with no transaction history, no balance and no verification. Same email though. Contacted Uphold support, haven't heard from them in 4 days after day 1 when they asked for transaction id proof. As far as I know, there's no way to obtain a transaction id from Etherium based on your Brave browser.
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